Privacy Policy

UK – GDPR Compliant

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1. Introduction This Privacy Policy explains how FITHAYCHQ collects, uses, and protects your personal information. I am committed to safeguarding your privacy in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

 

2. Information I Collect Personal Information: Name, email address, phone number, address. Health Information: Relevant medical history, injuries, medications, GP details (optional). Booking & Transaction Data: Services booked, payment information (processed securely by third-party providers), appointment history. Website Data: IP address, analytics, cookies.

 

3. How I Use Your Information To provide massage and personal training services, assess suitability, contact you about bookings, manage payments, keep legally required records, improve services, and send marketing emails (opt in only).

 

4. Legal Basis Consent (health data & marketing), contract (to deliver services), legitimate interests (communications), legal obligation (record-keeping).

 

5. Storage & Security Data stored securely using trusted, password protected systems. Health/session records kept for 7 years (or 7 years after a minor turns 18).

 

6. Sharing Information Shared only with trusted third parties such as payment processors, booking systems, and email providers. No selling or trading of data.

 

7. Cookies Website may use cookies and analytics. Users can opt out through browser settings.

 

8. Your Rights Access, correction, deletion (where allowed), withdraw consent, data copy, and complain to the ICO.

 

9. Contact FITHAYCHQ Email: FITHAYCHQ@gmail.com